Shipping policy

SHIPPING POLICY

All Beyoun orders are dispatched from Hong Kong.

ORDER PROCESSING

Orders are normally processed within 2–3 business days. Processing may take slightly longer during holidays, promotional events, or other peak periods. Business days do not include weekends or public holidays.

SHIPPING RATES

Europe and North America: US$5 per order. Free shipping on orders of US$88 or more.

All other destinations: US$8 per order. Free shipping on orders of US$98 or more.

ESTIMATED DELIVERY TIMES

The estimates below begin after your order has been processed and dispatched. They are provided in business days and may be affected by customs, local carriers, weather, holidays, or other circumstances outside our control.

Europe
United Kingdom: 7–10 business days
Germany: 7–10 business days
France: 8–11 business days
Italy: 7–12 business days
Spain: 7–12 business days
Netherlands: 7–12 business days
Belgium: 10–12 business days
Denmark: 7–10 business days
Switzerland: 8–10 business days
Hungary: 7–9 business days
Romania: 8–11 business days
Ireland: 8–12 business days
Bulgaria: 10–12 business days
Poland: 8–10 business days
Greece: 8–11 business days
Finland: 8–10 business days
Norway: 7–9 business days
Austria: 7–10 business days

North America
United States: 7–12 business days
Canada: 7–10 business days

South America
Brazil: 13–15 business days
Chile: 12–16 business days

Africa
Morocco: 8–11 business days
Nigeria: 10–15 business days

Oceania
Australia: 8–10 business days
New Zealand: 7–12 business days

Asia
Japan: 4–7 business days
United Arab Emirates: 7–12 business days
Singapore: 6–9 business days
Saudi Arabia: 7–11 business days
Bahrain: 7–11 business days
Qatar: 8–12 business days
South Korea: 5–7 business days
Israel: 9–14 business days
Malaysia: 6–8 business days
Hong Kong: 3–5 business days

For destinations not listed above, please contact us for an estimated timeframe before ordering.

ORDER TRACKING

When tracking is available, you will receive a shipping confirmation email with tracking details after dispatch. Tracking updates can sometimes take a few business days to appear.

DELAYS, LOSS, OR SHIPPING DAMAGE

Beyoun takes responsibility for problems that occur during transportation. If your parcel is lost, arrives damaged, or an item is damaged in transit, contact us as soon as possible at info@beyoun.com with your order number and clear photos or video of the parcel and item. After review, we will arrange a replacement shipment or refund as appropriate.

CONTACT

For shipping questions, email info@beyoun.com.